SK Sahaana Kulasekaran HR | People Management | Sales

Sahaana Kulasekaran

MBA-qualified HR and marketing professional with hands-on people management, retail operations and sales-floor experience. Based in Wolverhampton and ready for the next step in a UK people-focused role.

Contact Me View Experience
Availability Immediate start
Work Status Unrestricted right to work in the UK
Location Wolverhampton, West Midlands
Languages English and Tamil

At a Glance

Relevant, practical and ready to contribute.

My strongest fit is at the intersection of HR support, customer-facing operations, sales awareness and team coordination.

MBA

HR and Marketing

First Class with Distinction, with a foundation in people management and business communication.

Ops

Retail Operations

Experience with scheduling, service standards, team routines and busy trading periods.

UK

Work Ready

Based in Wolverhampton with unrestricted right to work in the UK.

HR + Sales

People and Commercial Fit

Comfortable connecting people support with customer experience, targets and service quality.

I work best where structure, communication and service standards matter.

I combine an MBA in Human Resource Management and Marketing with hands-on experience from a structured retail environment. My work has covered staff supervision, induction, training, target tracking, rota planning, recruitment support and customer service standards.

Since relocating to the UK after marriage, I have focused on settling here and keeping my skills current through structured learning in business analysis, digital marketing and communication.

What I Bring

What I can support from day one.

A concise view of the areas where my education and work experience connect most directly.

People and HR Operations

Employee support, onboarding, recruitment assistance and structured day-to-day follow-up.

Training and Onboarding

Induction planning, product knowledge training and communication support for new hires.

Sales and Customer Focus

KPI awareness, customer relationship management and target-driven service routines.

Ready for UK Teams

Settled in Wolverhampton, available immediately and focused on long-term UK growth.

Experience

Floor management in a structured retail environment.

A role covering team coordination, training, rotas, sales-floor standards and customer service quality.

Shoppers Stop Ltd | Coimbatore, India

Floor Manager

People management, sales floor operations and customer service delivery

2017-2018
Shoppers Stop is a premium Indian department store chain. For UK context, the operating environment is comparable to large department-store retail: structured service standards, KPI accountability, high daily footfall, staff scheduling and visible customer experience expectations.
  • Supervised 20-25 sales associates across daily floor operations and team queries.
  • Delivered induction and product knowledge training for new and existing staff.
  • Tracked individual and team targets against departmental KPIs.
  • Managed shift schedules and rotas across peak trading periods.
  • Supported CV shortlisting, interview coordination and onboarding.
  • Maintained service standards, accountability and customer experience quality.

2018-Present

UK transition and focused development.

After relocating to the UK, I used this period to settle, understand the UK workplace context and continue learning in practical business areas.

Business Analysis Fundamentals Udemy | IIBA endorsed
Digital Marketing Hands-On Training 360 Digital Marketing Academy
Communication Excellence Programme DE'ARC
Career Skills Enhancement Programme TAALKSHOP Academy
Core Java Training HP Education Services, Bangalore

Education and Skills

Education and core skills.

A focused mix of HR education, people coordination, retail operations and business communication.

MBA, Human Resource Management and Marketing

Knowledge Business School, Salem | Anna University, Chennai | 2017

81% | First Class with Distinction

BE, Electronics and Communication Engineering

Paavai Engineering College, Namakkal | Anna University, Chennai | 2015

72% | First Class

HR and People

  • Team leadership and staff supervision
  • Training and development support
  • Performance management and KPI tracking
  • Induction and onboarding delivery
  • Recruitment support and shortlisting
  • Employee relations support

Sales and Customer Service

  • Customer relationship management
  • Target setting and sales-floor routines
  • Service quality and team accountability
  • Communication with customers and colleagues

Operations and Planning

  • Workforce scheduling and rota management
  • Shift planning and resource allocation
  • Stakeholder communication
  • Microsoft Word, Excel and PowerPoint

Digital and Business

  • Business analysis fundamentals
  • Digital marketing training
  • Structured learning mindset
  • Clear written and verbal communication

Target Roles

Roles I am open to.

HR, recruitment, training, sales and people-focused operational roles in the West Midlands.

HR Assistant HR Administrator People Operations Coordinator Recruitment Coordinator Training and Development Administrator Sales Advisor Sales Coordinator Store Manager Assistant Store Manager Retail Operations Manager HR Graduate Programme Entry-Level People Team

Contact

Available for suitable roles and interviews.

For a relevant opportunity or CV request, please email me directly. I am available immediately.

Email sahaana.kulasekaran8@gmail.com
Location Wolverhampton, West Midlands, UK
Status Available immediately | Unrestricted right to work
Languages English and Tamil